Your Privacy Is Our Priority

1 Introduction &  Purpose of This Policy

7u777 is a trusted online gaming platform committed to providing a safe and secure environment for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal information of our users.

By using the 7u777 website or services, you agree to this Policy. We ask that you read it carefully, as it contains important information about your legal rights and our responsibilities.

2 Information We  Collect

7u777 collects only the information necessary to provide our services, manage accounts, and ensure security. The types of information we collect are detailed below.

2.1 Registration & Identity Information

• Full name and date of birth (for age verification — applicable to users 21+ only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or applicable identity document details (required during identity verification if needed)

2.2 Financial & Transaction Information

• Mobile financial service account numbers (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history and amounts
• Transaction dates and times
• Bonus and promotional usage records

2.3 Technical & Usage Information

• IP address and device type
• Browser and operating system information
• Time spent on the site and list of pages visited
• Cookies and session data (see Section 7 for details)
• Gameplay history and betting activity

3 Purpose of  Using Information

7u777 uses collected information strictly for defined purposes. Our primary purposes for processing information are as follows:

• Service Delivery: Creating accounts, processing transactions, and ensuring a smooth gameplay experience.
• Identity Verification: Maintaining platform integrity through fraud prevention and age verification.
• Customer Support: Resolving your questions and complaints, and providing assistance through support channels.
• Security & Protection: Preventing unauthorized access, fraud, and money laundering.
• Personalized Experience: Improving your platform experience based on your preferences.
• Notifications & Updates: Keeping you informed about your account, promotions, and service changes (with your consent only).
• Analytics & Improvement: Monitoring platform performance and improving service quality.
• Responsible Gaming: Identifying potentially problematic behavior and providing the necessary support.

4 Sharing &  Disclosure of Information

7u777 never sells your personal information to third parties. However, information may be shared in specific circumstances:

4.1 Service Provider Partners

Information is shared on a limited basis with trusted third parties for the purposes of payment processing, technology services, and customer support. These partners operate under strict confidentiality agreements with us.

4.2 Legal & Regulatory Requirements

Relevant information may be disclosed in response to valid legal orders, court directives, or requests from regulatory authorities. In such cases, we always provide only the minimum information required.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such situations.

5 Data  Security Measures

7u777 places the highest importance on the security of your information. The following technical and organizational security measures are applied on our platform:

• SSL/TLS Encryption: All data transmissions are secured through SSL encryption, preventing data theft or tampering.
• Encrypted Storage: Sensitive information such as passwords and payment details is stored in encrypted format.
• Access Controls: Only authorized personnel have access to user information, and every access is logged.
• Two-Factor Authentication: Two-factor authentication is available to strengthen account security.
• Regular Security Monitoring: The security of our platform is regularly tested and updated.
• Data Breach Response Plan: A defined plan is in place to take swift action in the event of any security incident.

However, transmitting information over the internet is not entirely risk-free. We strive for the highest level of protection, but a 100% guarantee against all security threats is not possible.

6 Data  Retention Period

7u777 retains your personal information only for as long as it is needed to fulfill the purposes described in this Policy or as required by legal obligations.

• Active Accounts: For the duration that the account remains active and for as long as necessary to provide the service.
• Closed Accounts: Even after an account is closed, certain information may be retained as required by applicable law for legal, regulatory, and fraud prevention purposes.
• Transaction Records: Financial transaction information is retained for the long term as required by legal obligations.
• Technical Logs: Technical and security logs are generally kept for a limited period.

Once the need for the information has ended, it is securely deleted or anonymized.

7 Cookies &  Tracking Technologies

The 7u777 platform uses cookies and similar technologies to enhance your experience and to operate the service effectively.

7.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and basic functionality. Without these, the platform will not work properly.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to understand how the site is used, helping us improve our service.

7.2 Managing Cookies

You can control or decline cookies through your browser settings. Please note that disabling essential cookies may affect some platform functionality.

8 User  Rights

As a 7u777 user, you have the following rights over your personal information:

• Right of Access: You may request to know what information we hold about you at any time.
• Right to Rectification: You may request that inaccurate or incomplete information be corrected or updated.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, unless a legal obligation requires otherwise.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Portability: You may request to receive your information in a structured format.
• Right to Object: You may object to specific uses of your information.
• Right to Withdraw Consent: Where the processing of information relies on consent, you may withdraw that consent at any time.

To exercise these rights or if you have any questions, please contact us using the details provided in the contact section below. We will respond to your request within a reasonable time.

9 Protection of  Minors

7u777 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we are informed or become aware that a minor has provided information, we will immediately delete that information and close the associated account. Parents or legal guardians who suspect their child has registered on our platform should contact us immediately.

10 Third-Party  Links & Services

The 7u777 platform may occasionally contain references to third-party services or content. These external services have their own privacy policies, and 7u777 is not responsible for their data protection practices.

Our payment partners — bKash, Nagad, Rocket, and Upay — are governed by their own terms of service and privacy policies. You are advised to review the relevant terms of service before completing a transaction.

11 Policy  Changes

7u777 may update this privacy policy from time to time. For any important changes, we will:

• Publish the updated date on this page.
• Send notifications to registered users via their email or through the platform.
• For significant changes, your new consent may be requested.

Continuing to use the platform after changes will be considered as your acceptance of the updated policy. We recommend that you visit this page regularly.